Conflict Prevention

Conflict System Design

Conflict can have direct and indirect impacts on your bottom line. From hours off task to the cost of litigation, the direct impacts can be costly in an obvious way. Unfortunately, it is the indirect impacts that cost your company the most: loss of focus and desire to do a good job, gossip distracting uninvolved parties, impact on employee satisfaction and corporate culture, and employee turnover. Conflict is costly!

Conflict systems design is the process of creating a system to deal with those recurring frustrations in simple and inexpensive ways before they escalate to more intense and costly conflicts. Having a clearly defined and published process in place, for employees and clients/customers to handle challenges they have with an employee or your organization, offers many opportunities for dealing with frustrations before they turn into costly conflicts; directly increasing customer and employee satisfaction and commitment. 

Workshops/Webinars

Despite the constancy of conflict in our lives, very few people have been taught effective ways to identify, understand, and deal with conflict in positive and effective ways. What people have learned has often come from modeling the behavior of others, rather than having an intellectual understanding and purposeful means of acting and reacting. Progressive Conflict Solutions can provide the training necessary to help people perceive and engage in conflict in new ways through a comprehensive training series:

• Conflict Awareness
• Conflict Engagement
• Negotiation

You will find, even though the training is directly for the benefit of improving employee interactions and corporate culture, conflict training positively impacts every aspect of your employees' lives. Workshops are developed and presented by a professional educator who combines conflict theory with learning theory to maximize impact and learning; providing the biggest bang for your buck. 

"Understanding how people are threatened and why people react to certain things when it comes to conflict is huge. It helps me to recognize my behaviors and look at changing some things myself." George, Gateway Program at Red Rocks Community College.

Leadership Training

"Effective leaders are alike in one crucial way: They all have a high degree of what has come to be known as emotional intelligence." - Dan Goleman

Leadership takes more than just having the right title. By developing your administrators, you are developing your bottom line through increases in employee satisfaction, productivity, creativity, loyalty, and motivation. Happy workers are productive workers whose behaviors promote company growth and strength in the marketplace through maximizing time on task, increasing work quality, increasing production through teamwork, etc..

You no longer have to search for the proverbial needle in a haystack for those who connect, motivate, inspire, and support employees. For a very few, these skills come naturally, but for most of us, they must be learned. Dynamic leaders can be developed through training.  Progressive Conflict Solutions can help your company by training your leadership to be dynamic, inspiring leaders.